How Nguni Homeware Works — Our On-Demand Model

At Nguni Homeware, we use a Zero-Inventory On-Demand retail system.
This means:

 

We do not store large quantities of stock. When you place an order, we purchase the item directly from our trusted supplier/manufacture and personally prepare it for delivery to you.

 

Why We Use This Model

Our approach allows us to:

• Offer a wider variety of luxury homeware without needing a warehouse

• Keep prices fair and competitive

• Continuously update our catalogue with fresh and modern décor

• Reduce waste by only ordering what is needed

Delivery Time

Because we purchase your product immediately after you order, delivery typically takes:

3–7 working days depending on supplier availability and courier schedules.

Quality Assurance

Every item is:

1. Collected from the supplier

2. Inspected for quality

3. Packaged safely

4. Delivered directly to your door

Returns & Exchanges

We follow South African consumer protection guidelines.
If your item is defective, damaged on arrival, or not as described, we will assist with a replacement or refund according to our return policy.

Our Promise

Nguni Homeware is committed to:

• Transparency

• Fast communication

• Reliable delivery

• Stylish, high-quality décor

 

We bring luxury homeware to your home — without the high costs of holding stock.