Privacy Policy - Nguni Homeware

1. What We Collect
Personal Information:
When you engage with Nguni Homeware, we may collect the following personal information:
- Your full name
- Email address
- Phone number
- Delivery and billing addresses
- Payment details (securely processed via trusted third-party providers like Ikhokha
- Order and purchase history
- Any information you provide through forms, WhatsApp messages, or direct inquiries

Non-Personal Information:
We may also collect technical data such as:
- Your IP address
- Browser type and device model
- Pages visited and time spent on our site
- Cookies and usage tracking data

 

2. How We Use Your Information
We use your information to:
- Process, package, and deliver your orders
- Contact you regarding your order status or support requests
- Share updates on new arrivals, promotions, or exclusive offers (if you opt in)
- Personalize your shopping experience on our website and social platforms
- Improve our website design, functionality, and service offering
- Fulfil our legal and regulatory obligations

 

3. Sharing Your Information
We do not sell or rent your personal data to any third parties.

Privacy Policy - Nguni Homeware

However, we may share your data with:
- Payment gateways like Ikhokha to process secure transactions
- Courier services like The Courier Guy to deliver your orders
- Government or legal authorities, if required for legal compliance
- Business partners only in the event of a business restructure, acquisition, or merger

 

4. Cookies & Tracking
We use cookies and similar technologies to:
- Improve website functionality and performance
- Analyze website traffic and shopping behavior
- Save your preferences for faster browsing

You can disable cookies in your browser settings, but this may affect your browsing experience on our site.

 

5. Your Rights
As our customer, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated data
- Request deletion of your data (subject to legal and record-keeping obligations)
- Opt out of marketing emails, SMS, or WhatsApp messages at any time

To exercise these rights, please contact us at:
Email: ngunihomeware@gmail.com
Phone: +27733090708

 

6. Data Security
We take your privacy seriously. Your data is protected using secure encryption methods (such as SSL) and
stored using trusted platforms.

Privacy Policy - Nguni Homeware

While we strive to safeguard your information, no online system is 100% secure, and we recommend taking
your own precautions when sharing sensitive data.

 

7. Third-Party Links
Our website or social platforms may contain links to other websites. These third-party sites have their own
privacy policies, and we are not responsible for their content or data practices.

 

8. Policy Updates
We may update this policy to reflect changes in our practices or legal requirements. All updates will be posted
on this page with the updated date. Please check back occasionally to stay informed.

Need Help or Have Questions?
You can reach us at:
Website: www.ngunihomeware.co.za
Email: ngunihomeware@gmail.com
Phone: +27733090708